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Warranty Information and Notices

Mgears products Warranty information

  • Free warranty for failure due to product defect within one year after purchase
    ■ The criteria for the free A/S period are based on the purchase date and the manufacturing year sticker on the side of the product
    ■ However, free A/S is provided if the manufacturing date is within one year of the A/S request period. If one year has passed, it is confirmed that it is within one year of purchase through proof of purchase date.
    ■ Proof of date of purchase includes purchase history or receipt from an online shopping mall or store

  • Extended Returns Information
    ■ For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023

  • Amazon Returns Policy
    ■ Items shipped from, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions:
    ■ For information about products that can't be returned, see Items that Can't be Returned.
    ■ To determine if a product sold by has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.
    ■ While most sellers offer a returns policy equivalent to Amazon's, some seller returns policies may vary. If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
    ■ For products purchased from the Amazon Global Store, see Amazon Global Store Returns.
    ■ For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.
    ■ If you have returned an item to Amazon by mistake or included something not intended for Amazon in a return, see Mistaken Returns.
    ■ For more details about Return/Refunds, please check with Amazon Customer Service.



  • Do not use the product for any purpose other than what it was designed for.

  • Do not touch the product or USB port with your hands wet.

  • Do not leave the product in a place where there is a risk of overheating.

  • Store the product in a dry, ventilated place.

  • Product can be damaged if the temperature is too high or too low. ˙Be careful not to damage the product. ˙Avoid dropping the product or inflicting any external shock to it. ˙Please do not use the Mstick if it’s in a damaged state.

  • Do not modify, tear down or repair the product at your discretion. ˙Please clean the product with care.

  • Please be careful Please be careful not to allow infants or pets to swallow or bite the product.

  • Do not bring the product close to your eyes or ears or put the device in your mouth.

  • If you are using a hearing aid, please carefully review the information related to electromagnetic waves that may affect your hearing aid.

  • Do not store the product with metals such as coins and keys. ˙Do not leave the product in a magnetic field. ˙While driving, please follow relevant laws at all times.

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