Mstick Not Registering in Mgears Go (iPhone)

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Before Mstick4 can be registered in the Mgears Go app on your iPhone, it must first be successfully paired via Bluetooth.

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How to Confirm Successful Bluetooth Pairing

Once Bluetooth pairing is complete

• The How-to Pair popup window on Mstick will close.

• The LED on Mstick will stop blinking and turn solid blue.

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You can confirm successful pairing by checking the following:

• A Bluetooth icon appears in the top status bar of Mstick.

• Your iPhone name is listed under Mgears Settings > Bluetooth Handsfree on Mstick.

• On your iPhone, “Mstick” appears as Connected in the Bluetooth settings.

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Troubleshooting Steps if Mstick Does Not Appear in the App

If Mstick is paired via Bluetooth but does not show up in the Mgears Go app, try the following:

1. Remove all previously paired Bluetooth devices from your iPhone​

2. Restart your iPhone​

3. Delete all Bluetooth devices from Mstick​

4. Delete and reinstall the Mgears Go app​

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